Service Status

This section details any existing service interuptions that may be having an impact on you.

Severity Indicator

   No Problem / Fixed

   Small / Medium Problem

   Major Problem



Severity Start Finish
  02/02/2012  07:00 02/02/2012  10:00
Customer Impact
engin DSL Customers
Impact
Customers may be unable to browse the internet, and may have lost connection to the internet altogether.
Workaround
Please reboot your modem as this issue should now be resolved, if you are still experiencing issues please contact our call centre on 1300 305 000


Severity Start Finish
  23/01/2012  21:00 24/01/2012  01:30
Customer Impact
Customers on Coverage area 2 may have suffered a loss in data throughput during this outage period.
Impact
Workaround
Customers are advised to reboot there DSL hardware. If there are still concerns with your connection, please contact us on 1300305000