This section details any existing service interuptions that may be having an impact on you.
Severity Indicator
No Problem / Fixed
Small / Medium Problem
Major Problem
|
| Severity |
Start |
Finish |
| |
02/02/2012 07:00 |
02/02/2012 10:00 |
|
| Customer Impact |
| engin DSL Customers |
|
| Impact |
| Customers may be unable to browse the internet, and may have lost connection to the internet altogether. |
|
| Workaround |
| Please reboot your modem as this issue should now be resolved, if you are still experiencing issues please contact our call centre on 1300 305 000 |
|
|
| Severity |
Start |
Finish |
| |
23/01/2012 21:00 |
24/01/2012 01:30 |
|
| Customer Impact |
| Customers on Coverage area 2 may have suffered a loss in data throughput during this outage period. |
|
| Impact |
|
|
| Workaround |
| Customers are advised to reboot there DSL hardware. If there are still concerns with your connection, please contact us on 1300305000 |
|
