Travelling Overseas

With engin's mobile international roaming you can make and receive calls in over 130 countries as easily as if you were at home. Your mobile number remains the same and your calls are billed back to your engin account in Australian dollars so there is no confusion. There is no easier way to keep in contact while travelling. To activate roaming on your phone call our customer service on 1300 305 000.

Using VoiceMail overseas

To retrieve a message, SMS 'A' to 321 and VoiceMail will call you back or you can access VoiceMail by calling +61 4 1100 0321. Standard roaming charges apply for both options.

What are the costs?

When you make a call or send an SMS you will be charged the rate for the zone you are in. When someone calls you (from Australia or overseas), they will be charged their normal cost as if they were calling you in Australia. The call is transferred to your mobile and you pay the zone rate for receiving calls or SMS in the country you are roaming in. See the below table for the rates per zone.

Service Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
National Voice Calls within the same country (per minute) $0.65 $1.30 $1.65 $1.90 $2.10
International Voice Calls outside the country you are in (per minute) $1.40 $2.35 $3.50 $5.80 $6.60
To receive Voice Calls (per minute) $0.95 $1.10 $1.45 $1.65 $1.80
National Video Calls within the same country (per minute) $1.25 $2.00 $2.50 $3.00 $3.50
International Video Calls outside the country you are in (per minute) $2.75 $3.30 $4.75 $5.95 $6.75
To receive Video Calls (per minute) $1.00 $1.25 $1.50 $1.75 $2.00
Flagall (per outgoing Voice and Video Call) $0.40
SMS to an Australian number (per 160 characters) $0.55 roaming fee + standard SMS rate.
SMS to a non - Australian number (per 160 characters) $0.55 roaming fee + standard International SMS rate.
To receive SMS $0.00
MMS to an Australian number (per message) $0.55 roaming fee + standard MMS rate + $0.20 per 10KB
MMS to a non - Australian number (per message) $0.55 roaming fee + standard International MMS rate + $0.20 per 10KB
To receive MMS (per message) $0.20 per 10KB
GPRS/ 3G Data $0.20 per 10KB or $20.45 per MB

 

All rates list in $AUD. Voice & Video Call rates are shown per minute and charged with an initial increment of 60 seconds and per 30 seconds thereafter. GST does not apply to roaming charges (with the exception of the standard SMS, MMS, international SMS and international MMS rates).

Data roaming is not included in any rate plan included value, Mobile Internet Pack, Blackberry data pack or any other data packs.

Rates are subject to change.

Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
Bangladesh Botswana Algeria Anguilla Afghanistan
Cyprus Curacao & Bonaire Austria Antigua & Barbuda^ Albania
Isle of Man East Timor Bahrain Aruba Argentina^
Macau Finland Brunei Barbados Armenia
Norway Georgia Costa Rica Belgium Azerbaijan
  Ghana Denmark Bermuda^ Belarus
  Greece El Salvador † Bolivia^ Belize^
  Malaysia Faroe Islands Bosnia Herzegovina Bhutan
  Oman Fiji Brazil Cameroon
  Pakistan France Bulgaria Chile^
  Singapore Gibraltar Cambodia China
  South Africa Guam & the Northern Marianas^ Canada Croatia
  Taiwan Hong Kong Cayman Is. Czech Republic
  Thailand Iceland Colombia^ Dominican Republic^
  Vietnam Iran Cook Islands Egypt
    Japan‡ Germany Estonia
    Jersey Grenada Ethiopia*
    Jordan Guatemala French Guiana
    Korea (South)‡ Guernsey Guinea
    Laos Guinea Bissau India
    Lebanon Guyana International
    Liberia Haiti Airspace
    Liechtenstein Hungary - AeroMobile
    Luxembourg Indonesia Israel
    Mauritania* Iraq Ivory Coast
    Monaco Ireland Kazakhstan
    Nauru Italy Kenya
    Netherlands Jamaica Kuwait
    New Caledonia Kyrgyzstan Latvia
    New Zealand Macedonia Lithuania
    Nigeria Malawi Madagascar
    Puerto Rico^ Maritime Maldives
    Seychelles Mauritius Malta
    Slovak Republic Mozambique Mexico^
    Sudan Namibia Mongolia
    Switzerland Nepal Morocco
    Tonga Papua New Guinea Panama†
    UK Palestine Peru^
    Uganda Paraguay^ Portugal
    Uruguay Philippines Qatar
    USA Poland Reunion Islands
    US Virgin Is^. Samoa Romania
    Vanuatu San Marino Russia
    Yemen Senegal Saudi Arabia
      Slovenia Serbia & Montenegro
      Solomon Islands Sri Lanka
      Spain Tajikistan
      St. Lucia Tanzania
      St Kitts & Nevis Turkey
      St. Vincent Ukraine
      Sweden Uzbekistan
      Syria Zimbabwe
      Tahiti  
      Trinidad  
      Tunisia  
      Turks & Caicos  
      United Arab Emirates  
      Vatican City  
      Venezuela^†  
    Zambia  

^ Requires a GSM 1900MHz compatible (tri-band) handset
† Requires a GSM 850MHz compatible (quad-band) handset ‡ Requires a W-CDMA (3G) compatible handset
* SMS services not currently available here
§ Requires a 3G 850/1900 handset for 3G Roaming
Some handsets may not be supported by all networks