Customer Care:
8am-9pm (AEST or AEDT) Mon-Fri
9am-3pm (AEST or AEDT) Sat
Phone: 1300-305-000
Fax: 02-9004-4436
Our Address
engin
431 Warringah Road
Frenchs Forest NSW 2086
Sales Enquiries
email:
sales@engin.com.au
9am-6pm (AEST or AEDT) Mon-Fri
9am-3pm (AEST or AEDT) Sat
Phone: 1300-305-000
General Enquiries/Customer Service
Send us any comments, queries, suggestions or compliments you have by filling in the form below:
Complaints
Our Customer Service Team are here to help but if your enquiry cannot be resolved or you are dissatisfied with the outcome or resolution, you can forward your complaint in writing to engin's Customer Relations Department.
engin aims to resolve your complaint within 10 working days, keeping you up to date with it's progress.
If your complaint is not resolved by our staff, you can contact an alternate dispute resolution body such as the Telecommunications Industry Ombudsman (TIO) for further assistance. Please note that the TIO are considered an office of last resort.
Privacy
engin is committed to adopting the highest standards to safeguard customers’ personal information. For information please visit engin Privacy Policy or write to
engin Privacy Officer
Locked Bag 1002
Frenchs Forest NSW 2086
